Collect mobile app doesn't work in my Moto G3 cellphone. The same survey works fine in a different android device that I tried. I have sent crash reports and feed backs repeatedly from my device but the problem still persists. I have tried reinstalling the app but it did not help either. Please help.

asked 16 Feb, 09:33

sandip's gravatar image

sandip
11
accept rate: 0%


Moto Z Droid, Moto G3, Moto G4 and Huawei MediaPad are devices where I've seen reports of this problem. Since I don't have access to these devices, it's difficult for me to fix this issue. I will try to get my hands on of of these, and see what's happening.

Regards, Daniel

permanent link

answered 24 Feb, 12:40

wiell's gravatar image

wiell
1072
accept rate: 23%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×42

question asked: 16 Feb, 09:33

question was seen: 147 times

last updated: 24 Feb, 12:40

Open Foris Support - 2014