Collect mobile app doesn't work in my Moto G3 cellphone. The same survey works fine in a different android device that I tried. I have sent crash reports and feed backs repeatedly from my device but the problem still persists. I have tried reinstalling the app but it did not help either. Please help.

asked 16 Feb '17, 09:33

sandip's gravatar image

accept rate: 0%

Moto Z Droid, Moto G3, Moto G4 and Huawei MediaPad are devices where I've seen reports of this problem. Since I don't have access to these devices, it's difficult for me to fix this issue. I will try to get my hands on of of these, and see what's happening.

Regards, Daniel

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answered 24 Feb '17, 12:40

wiell's gravatar image

accept rate: 21%

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question asked: 16 Feb '17, 09:33

question was seen: 2,176 times

last updated: 24 Feb '17, 12:40