Since the last 2 updates Collect mobile crashes constantly after several activities such as scrolling between parameters or pages. Help, JB

asked 10 Apr, 23:28

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joseph
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Dear Joseph,
Unfortunately the problem doesn't seem to be related to numeric fields empty or filled with 0... try to reproduce the problem with a simpler survey.
Many thanks,
Open Foris Team

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answered 28 Apr, 23:28

OF%20Collect's gravatar image

OF Collect ♦♦
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Dear Joseph,
Please use the "Report" function when the application crashes; anonymous data about the generation of the error will be sent to us and we will investigate on the problem you have.
Many thanks,
Open Foris Team

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answered 12 Apr, 09:13

OF%20Collect's gravatar image

OF Collect ♦♦
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accept rate: 19%

Dear Open Foris Team,

I send several times a "Report", hope you receved? But problem has nt been solved yet..

Meanwhile I discovered something what might help: CMobile crashes when scrolling through a record (sample) and when I arrive at an EMPTY numeric field! When I fill them, e.g. with a "0", the system does not crash anymore (after i filled all those occasions with a number).

Succes, Joseph

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answered 28 Apr, 01:05

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joseph
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The survey that I have problem with worked fine till mid March or so! It is not a complicated design and worked already for more than a year. Hope really that you can find solution for this crashing when numeric fields are left open. For the time being I will fill them with at least a "0" so that Collect mobile not crashes. Tnx.

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answered 02 May, 11:20

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joseph
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Dear OF team, many thanks the latest update of Collect Mobile (1.6.5[132]) solved the problem of crashing in data collections keeping empty numeric fields.

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answered 05 May, 12:16

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joseph
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question asked: 10 Apr, 23:28

question was seen: 275 times

last updated: 05 May, 12:16