Hi After double clicking on the Launch Open Foris Collect icon in the desktop the Collect Control Panel does not appear and I try to access the address: http://localhost:8380/collect manually but I get this message: This site can’t be reached localhost Refused to connect.

Any ideas Many thanks in advance.

Cheers, Federico

asked 17 Dec '18, 18:02

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friet
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Hi Federico,
We will contact you to your private email address so you can share with us some more details about your problem.
Many thanks,
Open Foris Team

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answered 17 Dec '18, 19:06

OF%20Collect's gravatar image

OF Collect ♦♦
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accept rate: 19%

Hi,

I have the same problem as Federico. I can't access the address displayed by the control panel. In my case, the address displayed is: http://127.0.0.1:8380/collect , and once opened, ends in the same message:

Network Access Message: The page cannot be displayed. Explanation: The Web server refused the connection. Error Code 10061: Connection refused.

Wainting for your answer,

Emilia

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answered 03 Jan, 15:01

emilia_at5's gravatar image

emilia_at5
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accept rate: 0%

Hi Emilia,
Have you installed Open Foris Collect correctly?
Have you had any problems during the installation?
Federico couldn't open the control panel... can you see it in your case?
We will contact you to get more information, many thanks.
Open Foris Team

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answered 03 Jan, 15:15

OF%20Collect's gravatar image

OF Collect ♦♦
2.3k7
accept rate: 19%

For anyone who is having the same problem as me, here is the solution i found.

In my case, the problem was in my proxy configuration; the option ‘Bypass proxy server for local addresses’ wasn’t marked.

Cheers,

Emilia

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answered 10 Jan, 15:25

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emilia_at5
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question asked: 17 Dec '18, 18:02

question was seen: 237 times

last updated: 10 Jan, 15:25