Hi Open foris team, My collect was working well. I just updated the latest version and opened open foris collect. It runs easily and can be seen login page. After inputting user name and password it shows the following error. HTTP ERROR 404 Problem accessing /collect/index. Reason: Not Found Powered by Jetty:// 9.4.2.v20170220 What should I do? please suggest me. Thank you.

asked 11 Jan, 10:06

Rajkumar's gravatar image

Rajkumar
104625
accept rate: 0%


Hi Rajkumar,
Unfortunately something went wrong with the build of the latest release. We will release an update in a few hours.
Many thanks,
Open Foris Team

permanent link

answered 11 Jan, 10:17

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

Thanks! Would you mind letting us know when that release happens? I'm still getting this error but haven't noticed a new version.

permanent link

answered 20 Jan, 23:09

athieme's gravatar image

athieme
111
accept rate: 0%

Hi Rajkumar,
You should be able to update Collect to the version 3.24.2 now. The address http://127.0.0.1:8380/collect/index is not valid anymore, please try to use just http://127.0.0.1:8380/collect
Many thanks,
Open Foris Team

permanent link

answered 21 Jan, 00:48

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

Hi Open Foris Team,

I am able to log in and can view the survey list, but when I click on a survey or try to edit it gives this error: HTTP ERROR 404 Problem accessing /collect/surveydesigner/survey_edit.zul. Reason:

Not Found

Powered by Jetty:// 9.4.14.v20181114

I updated Collect to the 3.24.2 version yesterday.

Thanks, Alison

permanent link

answered 21 Jan, 01:17

athieme's gravatar image

athieme
111
accept rate: 0%

Hi Alison,
Try to follow the instructions in this answer.
Let us know, many thanks.
Open Foris Team

permanent link

answered 21 Jan, 09:14

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

Hi Open Foris Team,

I've tried deleting that folder, uninstalling, reinstalling, updating. I'm still getting the same error. Any ideas?

permanent link

answered 21 Jan, 22:40

athieme's gravatar image

athieme
111
accept rate: 0%

Dear Alison,
We will contact you to your private email to have more information about your error.
Many thanks,
Open Foris Team

permanent link

answered 21 Jan, 22:59

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

The same problem - cannot edit surveys. Says 'Problem accessing /collect/zk/surveydesigner/survey_edit.zul. Reason: Not Found'

Tried to update, delete collect folder

Version: 3.24.4

permanent link

answered 24 Jan, 07:28

regfe89's gravatar image

regfe89
112
accept rate: 0%

Dear users,
This problem has been fixed with the latest version of Collect (3.24.6), please update it.
Many thanks,
Open Foris Team

permanent link

answered 24 Jan, 17:09

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×347

question asked: 11 Jan, 10:06

question was seen: 1,725 times

last updated: 24 Jan, 17:09