Hi community,

I am having trouble installing the latest my collect Earth update. Help appreciated

My log file is here How could I attach the log file? Or I'm not sure if you can access it?

Thanks a lot! Tesfay

asked 05 May '15, 18:12

Tesfay's gravatar image

accept rate: 0%

Hi Tesfay,

Any additional information would be appreciated (operating system, CE version, issue faced). Or can you just download again the installer and run it?



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answered 06 May '15, 09:55

gmarchi's gravatar image

gmarchi ♦♦
accept rate: 7%

I did try multiple times. the os is win7 & CE version I had was the latest, I believe. there is a log file but how can I attach or share? Tesfay

(08 May '15, 04:06) Tesfay Tesfay's gravatar image

Hello Tesfay,

You can access the log fiel from Collect Earth menu ( Help->Open Application Log file)

alt text

You can just select (Ctrl+A) and copy the text in that window and post it here ( If the log is very long just post the last few hundred lines).


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answered 08 May '15, 11:06

Open%20Foris's gravatar image

Open Foris ♦♦
accept rate: 8%

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question asked: 05 May '15, 18:12

question was seen: 3,459 times

last updated: 08 May '15, 11:06