Hi,

I cannot log in on my Collect with all my surveys...

Someone had a similar problem in 2018 but it was solved offline so I am not sure what I am supposed to do.

Thanks for the help OF team!

Florence

asked 26 Jul, 12:48

flandsberg's gravatar image

flandsberg
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accept rate: 0%


Dear Florence,
All the data used by Collect is stored in your computer, in the folder C:\Users\YOUR_USERNAME\OpenForis\Collect\data
If you want to use Collect in a new computer and preserve the old data, please shutdown Collect, copy all that folder into your new computer under the same path, startup Collect again.
Many thanks,
Open Foris Team

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answered 05 Aug, 12:08

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

Thanks Team for the help! I was able to salvage the old folder!

(06 Aug, 14:41) flandsberg flandsberg's gravatar image
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question asked: 26 Jul, 12:48

question was seen: 209 times

last updated: 06 Aug, 14:41