I am leading a small team of surveyors in conducting a visual assessment using Open Foris Collect Earth. Each and every single one of us has the latest version of Collect Earth (v 1.9.2) and has a Google Earth Engine account (we can all log in to the Google Earth Engine Code Editor page). I created separate Collect Earth projects (*.cep) for each surveyor using my Open Foris Collect’s survey designer. For me, everything runs fine. I can assess points normally within Google Earth Pro. The Google Earth Engine popup window also opens up fine for me. However, for the rest of my team, none of them can get the Google Earth Engine pop-up window to open.

When the window first pops up, it asks them; “Trusted Tester Sign In. Additional features available only to members of our trusted tester program. Continue?”. When they click ‘Ok’ and type in their User ID and password, then another prompt comes up saying; “This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.” Has anyone experienced this issue before? Why does this happen, and how do we solve it?

Warmest regards, Johanness

asked 20 Dec '19, 02:21

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J_Johanness
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This is a glitch that has happened once before in a training in Equatorial Guinea. It eventually fixed itself, probably all related to the use of Selenium for opening the GEE window.

Could you please check if this is still a problem??

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answered 04 Jan, 18:37

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Unfortunately, this problem is still unresolved for me and my team. I tried troubleshooting it by using Open Foris Collect on one of my team member's computer device to create a brand new Collect Earth survey from scratch. I tried this because I was wondering if the Google Earth Engine Trusted Tester Authorization error arose because I shared my .cep with them (i.e. if there was something wrong with transferring .cep and associated files across computers).

However, even when I tried that, they were still unable to use Google Earth Engine during the visual assessment exercise. I find this very weird as each of them is able to independently operate on the Google Earth Engine Code Editor.

I have raised this issue in the Google Earth Engine Developer Forum, but have not heard anything from them yet. When I do, I will update this forum as well, for others who happen to experience this problem.

Any advice, assistance and/or comments is very much appreciated. Thank you.

Warmest regards, Johanness

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answered 14 Jan, 09:43

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J_Johanness
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Hi Johannes,

Did you try changing the browser used by Collect Earth? Collect Earth might use Google Chrome or Firefox to visualize the extra windows. Chrome is used by default if it is installed otherwise CE automatically tries to find Firefox.

You might change the browser in the Properties dialog, inside the Advanced tab. Make sure that the GEE integration is selected and then change the default browser (of course you need Firefox to be installed in the computer). The change of browser might require a restart of Collect Earth if you have an old version installed. You should however have the latest version installed 1.9.2 to be sure that everything is up to date, including the drivers for the Firefox and Chrome browsers.

alt text

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answered 14 Jan, 10:02

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Hi there Open Foris,

Yes, we tried changing the browser from Chrome to Firefox. The same problem persists. They are able to operate on the GEE Code Editor even in Firefox, so long as it is outside of the Open Foris Collect Earth system. Also, yes, their Collect Earth softwares were all up-to-date i.e. v 1.9.2. Their Google Chrome and Firefox drivers were also up-to-date too.

Warmest regards, Johanness

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answered 15 Jan, 07:14

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J_Johanness
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Dear Johanness and Open Foris,

I am facing the same problem today and none of the proposed solutions solve the problem. Any ideas?

Kind regards, Juliette

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answered 16 Jan, 17:43

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jdalimier
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Hi Juliette Were you able to use the GEE Code Editor integration previously? When was the last time it worked? We are trying to fix the issue but it is difficult to reproduce from our office.

Have you tried to work using the GEE Explorer integration until the issue is fixed?

Here is a video on how to use that integration, not as good as the Code Editor but might be helpful until the fix arrives:

alt text

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answered 16 Jan, 20:16

Open%20Foris's gravatar image

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Hi Open Foris,

It is working for me but not for my colleague. When she tries to connect to GEE to view Sentinel-2's NDVI profile for instance, it does not work. She can log on to GEE separately but not when using Collect Earth.

No, I do not know what is GEE explorer integration and the link to the video does not work.

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answered 2 days ago

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jdalimier
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question asked: 20 Dec '19, 02:21

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last updated: 2 days ago