Dear team,

There is a bug when trying to import a Collect Mobile Survey from the Google Drive. CM crushes and the file is not added to the Tablet/Phone. I tried the processed during a training and all participants faced the same problem.

Best, Marcelo

asked 13 Jun '16, 18:48

Marcelo's gravatar image

Marcelo
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accept rate: 18%


Is there any progress in fixing this bug? I am facing the same issue and allowing direct download to Google Drive would be very helpful for our project.

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answered 26 Aug '16, 14:58

liamcostello's gravatar image

liamcostello
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accept rate: 0%

Can you share the .collect (the Collect desktop file that can be imported into Collect) file so that we can test it?

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answered 14 Jun '16, 04:41

collectearth's gravatar image

collectearth ♦
65715
accept rate: 15%

Sure. Please find it here.

The problem seems to be the link between G-Drive and CM. Once the file is downloaded into the Tablet, it can be imported from the local downloads folder without problems.

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answered 14 Jun '16, 08:59

Marcelo's gravatar image

Marcelo
806613
accept rate: 18%

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question asked: 13 Jun '16, 18:48

question was seen: 2,348 times

last updated: 26 Aug '16, 14:58