Dear All;

I prepared my survey , but export I'm getting an error " Error generating file: null ". I did not get an error before updating the program , I want you interested.

asked 10 Nov '16, 20:55

talhaberkarikan's gravatar image

talhaberkarikan
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Sorry, can you give us some more details? Are you using the standalone installation of Collect? Are you exporting the survey selecting Collect Desktop as target or something different? Are you using the latest version of Collect? Thanks, Open Foris Team

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answered 10 Nov '16, 21:28

OF%20Collect's gravatar image

OF Collect ♦♦
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accept rate: 21%

I'm using the current version (3.11.8) . i use survey designer , my survey design and record, but I am getting export error. I did not get this error in the previous version. (3.11.7)

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answered 10 Nov '16, 22:16

talhaberkarikan's gravatar image

talhaberkarikan
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There was a bug in Collect version 3.11.8 that was preventing to export the survey to Collect Earth format. Please update Collect to the latest version (3.11.9).
Many thanks,
Open Foris Team

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answered 11 Nov '16, 10:28

OF%20Collect's gravatar image

OF Collect ♦♦
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The new version arrived today , problem solved , thank you , good work...

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answered 11 Nov '16, 10:30

talhaberkarikan's gravatar image

talhaberkarikan
1124
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Chiming in that this indeed solves the issue.

Also, just a request that updates be kept as small as possible for the job... took a full day of retries to get this update on one computer here in Myanmar. Think of downloading 80MB in the age of Napster as that's our level of connectivity.

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answered 21 Nov '16, 15:03

AdamJDuncan's gravatar image

AdamJDuncan
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Dear Adam,
When you have multiple installations of Collect and you need to update them all, you can download the updater executable file a single time from here, then you have to copy the collect-updater.exe file into the folder c:\opt\openforis\collect\autoupdate and run it from there.
Unfortunately we didn't update any incremental updater yet, but it's in our plan for the brand new Collect next year.
Thanks,
Open Foris Team

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answered 22 Nov '16, 09:05

OF%20Collect's gravatar image

OF Collect ♦♦
2.6k8
accept rate: 21%

OK thanks; I've saved the link. ~~~~~~~~~~~~~~~~~~

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answered 23 Nov '16, 04:49

AdamJDuncan's gravatar image

AdamJDuncan
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question asked: 10 Nov '16, 20:55

question was seen: 3,314 times

last updated: 23 Nov '16, 04:49