Dear Sabrina,
When you have this problem you can download the update file:
- [Update file from [here][1], copy for Windows][1]
- [Update file for Linux][2]
- [Update file for MacOS][3]
Copy the .exe file into the folder `C:\OpenForis\Collect\autoupdate` (Windows) or `/home/OpenForis/Collect/autoupdate` (Linux) and launch it from that location, then follow the instructions on screen.
After version 3.26.2 you should not have this problem again.
Many thanks,
Open Foris Team
[1]: http://www.openforis.org/nexus/service/local/artifact/maven/redirect?r=releases&g=org.openforis.collect&a=collect-updater-2&v=LATEST&c=windows&e=exehttp://www.openforis.org/nexus/service/local/artifact/maven/redirect?r=releases&g=org.openforis.collect&a=collect-updater-2&v=LATEST&c=windows&e=exe
[2]: http://www.openforis.org/nexus/service/local/artifact/maven/redirect?r=releases&g=org.openforis.collect&a=collect-updater-2&v=LATEST&c=linux-x64&e=run
[3]: http://www.openforis.org/nexus/service/local/artifact/maven/redirect?r=releases&g=org.openforis.collect&a=collect-updater-2&v=LATEST&c=osx&e=dmg