Hi Bev, Was it working before? Did you do any changes of anything you can recall? The reasons for the Saiku server not running can be two: 1. The **COLLECT_EARTH_JRE_HOME** environment variable should be set to the path where the Java Runtime Environment (JRE) that comes in the installation package of Collect Earth is. Usually the path should be in Windows C:/OpenForis/CollectEarth/java but check in case you chose to install Collect Earth in a different folder. It should look like this in your account environment variables: ![alt text][1] 2. You are using an older version of Collect Earth (previous to version 1.1), but this is unlikely, that uses the Windows environment variable JAVA_HOME to open Saiku. In this case proceed to set the **new** environment variable **JAVA_HOME** to the same folder as the COLLECT_EATH_JRE_HOME ( C:/OpenForis/CollectEarth/java ) If this doesn't help please copy the last 100 or so lines of the log file ( in Collect Earth, Help menu->Open Application log file ) ) and send them through the forum ! [1]: http://www.openforis.org/support/upfiles/2015-10-27_10-57-48.png

Hi Bev, Was it working before? Did you do any changes of anything you can recall? The reasons for the Saiku server not running can be two: 1. The **COLLECT_EARTH_JRE_HOME** environment variable should be set to the path where the Java Runtime Environment (JRE) that comes in the installation package of Collect Earth is. Usually the path should be in Windows C:/OpenForis/CollectEarth/java but check in case you chose to install Collect Earth in a different folder. It should look like this in your account environment variables: ![alt text][1] 2. You are using an older version of Collect Earth (previous to version 1.1), but this is unlikely, that uses the Windows environment variable JAVA_HOME to open Saiku. In this case proceed to set the **new** environment variable **JAVA_HOME** to the same folder as the COLLECT_EATH_JRE_HOME ( C:/OpenForis/CollectEarth/java ) If this doesn't help please copy the last 100 or so lines of the log file ( in Collect Earth, Help menu->Open Application log file ) [1]: http://www.openforis.org/support/upfiles/2015-10-27_10-57-48.png