Dear Liam, Can you share with us the log files so we can understand what can be the problem? These files are: **C:\opt\openforis\collect\tomcat\logs\catalina.out** and **C:\opt\openforis\collect\tomcat\webapps\tomcat\collect\logs\collect.log**. **C:\opt\openforis\collect\tomcat\webapps\collect\logs\collect.log**. Sometimes it can happen that after the update Collect won't startup. You can try to follow these steps: 1. Shutdown Collect 2. Delete the folder **C:\opt\openforis\collect\tomcat\webapps\collect** 3. Delete the **CONTENT** of the folder **C:\opt\openforis\collect\tomcat\temp** (not the folder itself) 4. Startup Collect This is a sort of cleaning operation that can be performed at any time to clean the temporary files. Let us know if you still have problems starting up Collect or please accept this answer if it solves your problem. Many thanks. Open Foris Support

Dear Liam, Can you share with us the log files so we can understand what can be the problem? These files are: **C:\opt\openforis\collect\tomcat\logs\catalina.out** and **C:\opt\openforis\collect\tomcat\webapps\tomcat\collect\logs\collect.log**. Sometimes it can happen that after the update Collect won't startup. You can try to follow these steps: 1. Shutdown Collect 2. Delete the folder **C:\opt\openforis\collect\tomcat\webapps\tomcat\collect** **C:\opt\openforis\collect\tomcat\webapps\collect** 3. Delete the **CONTENT** of the folder **C:\opt\openforis\collect\tomcat\temp** (not the folder itself) 4. Startup Collect This is a sort of cleaning operation that can be performed at any time to clean the temporary files. Let us know if you still have problems starting up Collect or please accept this answer if it solves your problem. Many thanks. Open Foris Support

Dear Liam, Can you share with us the log files so we can understand what can be the problem? These files are: **C:\opt\openforis\collect\tomcat\logs\catalina.out** and **C:\opt\openforis\collect\tomcat\webapps\tomcat\collect\logs\collect.log**. Sometimes it can happen that after the update Collect won't startup. You can try to follow these steps: 1. Shutdown Collect 2. Delete the folder **C:\opt\openforis\collect\tomcat\webapps\tomcat\collect** 3. Delete the **CONTENT** of the folder **C:\opt\openforis\collect\tomcat\temp** (not the folder itself) 4. Startup Collect This is a sort of cleaning operation that can be performed at any time to clean the temporary files. Let us know if you still have problems starting up Collect or please accept this answer if it solves your problem. Many thanks. Open Foris Support